The control exists, staff follow it, and nobody can produce a document proving either. That is how most audits are failed.

Institutions usually fail cybersecurity audits for an entirely avoidable reason. The control exists, staff follow it, and nobody can produce a document proving either of those things.
Auditors assess what you can evidence. Verbal assurance that access is reviewed quarterly counts for nothing without the review records to support it.
Approved and dated policies. Access review records showing who was removed and when. Training attendance alongside results. Backup restoration tests, not backup schedules. Incident logs, including the incidents you handled well. Vendor agreements containing security clauses. And a risk register showing decisions taken, not merely a list of risks noted.
Institutions that pass comfortably keep a standing evidence pack and refresh it quarterly. When a request arrives they send a folder, rather than starting a scramble that pulls staff off their actual work for three weeks.
Where a genuine gap exists, document it honestly with a corrective action plan, a named owner and a date. Auditors respond far better to a known gap under active management than to a surprise.
Approved and dated policies
Access review records
Training attendance and results
Backup restoration test logs
Incident and response logs
Vendor security clauses
Nakawa, Kampala, Uganda
Uganda and East Africa
Onsite and remote
John Doe joined UHA
12 people registered today
ECG Interpretation Workshop